How CyberStreams Made Cyber Their Competitive Differentiator with Petra
- 1 Year
- Having Petra active
- 2 False Alarms
- VPNs, travel, etc.
- 1 min, 41 secs
- Mean time-to-contain
“Petra is the best product in IT I've ever used. It's the most dependable, reliable… Just from ease of use, price point, get the job done and just depend on it. Everybody in our company agrees it's the number one tool.”
Mat KordellCyberStreamsCyberStreams is a fast-growing MSP with offices in Seattle and Austin, led by Mat Kordell and Dave Henderson. CyberStreams prides themselves on helping businesses save money, work faster, and focus on what's important.
The Challenge
Pre-Petra, CyberStreams was using bundled tools that were costing them time and security.
CyberStreams had tried the bundled approach — multi-tool platforms for endpoint, identity, security awareness training, and more. This delivered mediocrity where it mattered most: response time. “You see these solutions that do 18 different SOC things,” Mat explained. “The email protection part is not the absolute strongest in the world, but it's doing fine.”
The problem is: it was an incongruent system. Because the products weren't great, it wasn't really all-in-one, it just saved me the 10 seconds of logging into the right portal.
With Petra
Now, CyberStreams is getting time back and catching attacks faster.
Mat's team used to spend 2-6 hours responding to each email compromise — reading Microsoft documentation, manually checking configurations, and double-checking remediation. With Petra, Mat reclaimed dozens of billable hours every month.
Petra tells us what exactly happened — like these 12 attacker actions were related to the compromise — and it undoes all of them. It just happens automatically, instantly. And it's comprehensive.
The Results
With Petra, CyberStreams gets extremely fast, precise, and detailed detection.
During one year of stopping 36 attacks over several thousand identities, CyberStreams achieved an MTTC of 1 minute 41 seconds and encountered just two false alarms total.
“Whenever we call Petra's team about an incident, we get a highly skilled engineer who can explain precisely, clearly, and quickly exactly what we need to know. Compare this to bundled SOC solutions where you've just got a junior analyst going through and manually responding to it. Night and day difference.”
Takeaways
Why Specialization Won
For Mat, all-in-one platforms created complexity through breadth. Specialized tools like Petra created simplicity through depth. “Microsoft 365 attacks, Business Email Compromises, are the #1 attack our team faces, and the #1 attack that will cost our customers time, money, and reputation if not handled properly. THAT is why we invest in the right protection.”
Petra allows us to deliver best-in-class cyber to our customers. We stop attacks much more quickly than other MSPs — before the attackers can read sensitive data, cause reputational harm, or steal funds.
Petra is MSP-only. To get best-in-class cyber services from a world-class MSP, visit cyberstreams.com or email sales@cyberstreams.com.
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