How a Fast-Growing Australian MSP Transformed its Cyber Response Operations with Petra

Before Petra, Ever Nimble considered its identity security under control. It wasn't until after deploying Petra that CEO Chris Morrissey realized how much the constant alert grind had been weighing on his team. They had invested significant resources tuning their existing ITDR, and had even built their own database to track customer travel — complete with custom automations and forms for clients to notify them before trips. It required 3-4 full-time people, and it still fell short when a client forgot to submit their travel.

Leadership had expected Petra to reduce noise. They did not anticipate that it would fundamentally change their hiring strategy. With Petra handling identity threat detection and response, Ever Nimble moved from actively planning to recruit additional analysts to confidently concluding that current headcount was sufficient. Three full-time employees were reallocated to high-value, client-facing work.

Since deploying Petra, Ever Nimble has maintained a perfect record. Every alert has been a confirmed account compromise, and every one was stopped before it caused meaningful damage. Shortly after deployment, Petra detected a compromised executive account at one of Ever Nimble's largest clients — a major multinational — within two minutes of the attack starting. Another MSSP monitoring the same environment reached out, surprised, to ask how the threat had been contained so quickly.

Before a prospect has even signed a contract, Ever Nimble deploys Petra in their environment, using what it finds to demonstrate capability and build urgency. During an engagement with a large mining company, Petra surfaced an active breach involving one of the company's general managers — a threat the client's own IT team had flagged but never resolved. Ever Nimble called the CFO at 7am with the findings. The prospect signed shortly after.